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  1. PNCC Help Center
  2. SCHEDULING
  3. FAQs

FAQs

  • Microscope Services
  • How do I get on the microscopes?
  • What type of screening services does PNCC offer?
  • How does PNCC prioritize groups for staff-assisted grid optimization and/or screening services?
  • Can users independently use the microscopes?
  • Can I bring my samples on-site to be vitrified at PNCC?
  • How many people from our proposal can we send for an on-site visit?
  • What are the maximum hours that can be scheduled?
  • How do I get Krios time?
  • What are “Krios-ready” or pre-screened grids?
  • Why do grids need to be clipped?
  • Will you clip my grids?
  • Where do I send shipments?
  • How many grids can I send?
  • Can we send grids in a storage puck?
  • Can I send other samples than what is listed in my proposal?
  • When will our scheduling request be booked?
  • Why is my scheduling request being skip over?
  • Can I have multiple reservations?
  • Can users load PNCC microscopes?
  • Where can I leave feedback?
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